Community Rules

As a community, we need to have a few rules in place to ensure a friendly and welcoming environment

List of contents

Community Rules

The following rules apply to ALL community members

  1. Treat everyone with respect.
    1. Absolutely no harassment, witch hunting, sexism, racism, or hate speech will be tolerated. This includes trolling and toxic behavior.
  2. No spam or self-promotion
    1. server invites, advertisements, etc. without permission from a staff member. This includes DM’ing fellow members.
  3. No NSFW or obscene content.
    1. This includes text, images, or links featuring nudity, sex, hard violence, or other graphically disturbing content. Subscribers & VIPs can request access to a NSFW channel meant for acceptable NSFW content.
  4. English only in chat.
    1. This is due to moderation purposes. An exempt from this rule may be given briefly by Ookami-kun or mods who speak that particular language.
  5. Report rulebreakers to moderators
    1. If you see something against the rules or something that makes you feel unsafe, let staff know. We want this server to be a welcoming space!
  6. Just be nice and help us create a chill community <3

Moderator Rules

The following rules apply additionally to community moderators

  1. Be friendly, welcoming and helpful
    1. Mods are primarily a representation of our community, and are thus considered “role-models” for how we want people to behave in our community.
  2. Never EVER be rude against anyone, especially towards other mods
    1. Try and rephrase your words in a manner that is still strict when needed, but never in a way that is downright rude or cruel. That being said, we all got our patience and limits, but remember; you guys are examples of how we want people to behave in our community.
  3. Do not abuse your privileges!
    1. As moderators, you will have access to powerful tools and commands, and insight into various information. You got the moderator role because we feel we can trust you, so we simply ask that you show yourself worthy of that trust.
  4. Contribute towards better streams
    1. Help us engage with the community and deliver quality content. Never undermine or sabotage the community content! This includes; trolling, kicking/banning/TO’ing for fun, or in other ways make for an uncomfortable situation or bringing people into streams without permission.
  5. Be active when you’re on
    1. This does not mean we expect you to be available at all times during stream! But it is to be expected that you are available when needed, eg. to run commands, approve filtered messages, etc. This also includes engaging with the community.
  6. Ask if you’re unsure or have questions
    1. You’re not expected to know everything, but you are expected to ask around for answers to questions you might have in order to become a better moderator. Feel free to use the #mod-chat channel on Discord for this so others might see it too.

Disciplinary Action Guidelines

  • As a general rule of thumb, we warn rule offenders before handing out disciplinary actions like TO’s or bans. This is however dependent on the severity of the offense as well as a cumulation of smaller offenses might lead to harsher disciplinary actions.
  • Typically, offenders are given three warnings for minor offenses before any action is taken.
  • If an action is decided to be taken, TO’s are preferable where appropriate.
  • If a ban is the appropriate course of action, a written statement must be sent to the offender if possible, stating at least the following points:
    • Reason for ban
    • Duration of ban
    • Earliest appeal-date
  • Repeated bans will lead to increased durations, which are always at least one step above the initial ban. This effectively means that a 2nd ban is always at least 7 days long, and a third to be a 1 month long.
    Should the first ban be 7 days long, then the 2nd ban would be 1 month, 3rd ban 3 months, and so on, at the minimum.
    The minimum ban duration steps are as follows:
    • 1 day
    • 7 days (1 week)
    • 31 days (1 month)
    • 92 days (3months)
    • 182 days (6 months)
    • 365 days (1 year)
  • One can always appeal a ban placed on them earliest at the date stated in the message sent by a moderator informing them of the ban.
  • The 4th ban received will always be a permanent ban
  • Moderators found to be breaking the rules will receive more severe punishments than ordinary community members.

Unban Process

The unbanning process has three simple steps, and they are as follows

  1. Read, understand, and acknowledge the information sent to you regarding your ban. If you haven’t received one, it might be due to moderators being unable to contact you. Reach out to a moderator and request the information if this is the case.
  2. Wait out your ban duration patiently, and appeal the ban earliest at the date provided to you. Appeals must be in one single message, so think it through. Repeated appeal messages will be considered as spam and discarded.
    Appeals should always make it evident that you acknowledge and understand the ban and what lead up to it, as well as making it clear you won’t do it again.
    Appeals can be sent on our Twitch Chat, or in the #get-support channel on Discord.
  3. Await a response from a moderator regarding your appeal.
    You’ll be notified eventually after we’ve received your appeal, whether it’s approved or not. You’re allowed to remind moderators occasionally about your appeal, but repeated “nagging” will be treated as spam, and thus discarded.